Free return

24h home delivery

Free delivery from €175

Secure payment

In store returns

How can I submit a complaint or suggestion for TERREBLEUE.COM?

We’ll be delighted to receive feedback about your experiences with TERREBLEUE.COM. Our Customer Service team can be reached on weekdays (Mon to Fri) between 8am and 6pm. Send an email to customercare@terrebleue.com, call us on +32 (0)93 35 22 34 or use our contact form.

Our team will respond to your message as soon as possible. If you have a complaint, we’ll work with you to find a solution. Based on your feedback, we are working continually to improve your experience of TERREBLEUE.COM.

The European Commission has developed a platform for online dispute resolution, which you as a consumer are entitled to use: ODR platform.

Category

Suggestions, complaints and ideas

24h home delivery

Order before 6pm, next day home delivery

Free return

Free return within 30 days of delivery

Free delivery from €175

At your home or at work

Secure payment

100% secure payment

In store returns

Also free via our boutiques

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